{"version":"https://jsonfeed.org/version/1","title":"Welcome to Better Client Management","home_page_url":"https://fuller-brown.com","description":"Welcome to Better Client Management","author":{"name":"Welcome to Better Client Management"},"items":[{"id":"https://fuller-brown.com/podcast-%26-articles/f/building-relationships-via-video-conferencing","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/a285e47d-8f94-45b0-a292-6534e61a4653/Fred%26John_Fred%26John_Trimmed.png\"/><p>One of the many perks of the business relationships game is the occasional fine meal, a beverage after hours, and (if you are lucky) an occasional ball game. Sharing these experiences genuinely helps build relationships....</p>","url":"https://fuller-brown.com/podcast-%26-articles/f/building-relationships-via-video-conferencing","title":"Building relationships via Video Conferencing","summary":"One of the many perks of the business relationships game is the occasional fine meal, a beverage after hours, and (if you are lucky) an occasional ball game. Sharing these experiences genuinely helps build relationships....","date_modified":"2021-03-02T15:56:28Z"},{"id":"https://fuller-brown.com/podcast-%26-articles/f/video-conferencing-a-new-era-in-relationship-building","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/a285e47d-8f94-45b0-a292-6534e61a4653/Fred%26John_Fred%26John_Trimmed.png\"/><p>How do you build presence over video?</p>","url":"https://fuller-brown.com/podcast-%26-articles/f/video-conferencing-a-new-era-in-relationship-building","title":"Video conferencing, A new era in relationship building","summary":"How do you build presence over video?","date_modified":"2020-11-09T14:00:00Z"},{"id":"https://fuller-brown.com/podcast-%26-articles/f/never-let-a-crisis-go-to-waste","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/a285e47d-8f94-45b0-a292-6534e61a4653/Fred%26John_Fred%26John_Trimmed.png\"/><p>Your client account team can be a valuable resource during Covid-19</p>","url":"https://fuller-brown.com/podcast-%26-articles/f/never-let-a-crisis-go-to-waste","title":"Never let a crisis go to waste","summary":"Your client account team can be a valuable resource during Covid-19","date_modified":"2020-10-26T13:00:00Z"},{"id":"https://fuller-brown.com/podcast-%26-articles/f/get-granular-on-b2b-customer-feedback","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/a285e47d-8f94-45b0-a292-6534e61a4653/Fred%26John_Fred%26John_Trimmed.png\"/><p>B2B customer satisfaction is about people, not entities</p>","url":"https://fuller-brown.com/podcast-%26-articles/f/get-granular-on-b2b-customer-feedback","title":"Get granular on B2B customer feedback","summary":"B2B customer satisfaction is about people, not entities","date_modified":"2020-10-12T13:00:00Z"},{"id":"https://fuller-brown.com/podcast-%26-articles/f/no-wubbies","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/a285e47d-8f94-45b0-a292-6534e61a4653/Fred%26John_Fred%26John_Trimmed.png\"/><p>One simple trick to increase your executive presence  </p>","url":"https://fuller-brown.com/podcast-%26-articles/f/no-wubbies","title":"No woobies!","summary":"One simple trick to increase your executive presence  ","date_modified":"2020-09-28T13:00:00Z"},{"id":"https://fuller-brown.com/podcast-%26-articles/f/build-client-trust-by-knowing-your-product","html_content":"<img src=\"https://img1.wsimg.com/isteam/ip/a285e47d-8f94-45b0-a292-6534e61a4653/Fred%26John_Fred%26John_Trimmed.png\"/><p>Confidence in the details can help drive growth</p>","url":"https://fuller-brown.com/podcast-%26-articles/f/build-client-trust-by-knowing-your-product","title":"Build Client Trust by Knowing your Product","summary":"Confidence in the details can help drive growth","date_modified":"2020-09-14T13:00:00Z"},{"id":"https://fuller-brown.com/podcast-%26-articles/f/the-hidden-growth-potential-inside-your-business","html_content":"<img src=\"https://isteam.wsimg.com/ip/a285e47d-8f94-45b0-a292-6534e61a4653/Screen_Shot_2020-05-30_at_40416_PM_6mgmy.jpg\"/><p>Three reasons account management teams are under-leveraged</p>","url":"https://fuller-brown.com/podcast-%26-articles/f/the-hidden-growth-potential-inside-your-business","title":"The hidden growth potential inside your business","summary":"Three reasons account management teams are under-leveraged","date_modified":"2020-09-02T01:00:00Z"}]}